Why Choose EMS Email Continuity™
While you may only need to use a backup email system a few days a year, with replication, log shipping and clustering solutions you end up spending more for the backup than the primary system it is supposed to protect. To add insult to injury, these approaches to high availability and disaster recovery fail to protect your organization from email downtime caused by a litany of common problems.
Only EMS™ eliminates email downtime from local infrastructure outages, database corruption, Active Directory® corruption, configuration errors, Windows® viruses, or malware. Instead of paying for a redundant system, pay a fraction of the cost with EMS’ insurance-like pricing, eliminate administrative burdens, and provide a seamless experience for your end-users.
60-second email continuity for Outlook®, BlackBerry® devices, or web mail
With EMS, your end-users won’t know when your primary email system is down. Activate in less than 60 seconds to provide full email access through a web browser, BlackBerry wireless device, or Outlook. As a managed service, EMS caches email at the perimeter to ensure that email never bounces and that email system outages are never evident to the outside world. EMS can be activated during any outage, planned or unplanned, to provide uninterrupted global email access or to protect any subset of mailboxes by location, server, or storage group.
Eliminate data loss from corruption
Message-by-message synchronization and recovery protects against data-level corruption. Alternative backup solutions; replication, clustering, vaulting, continuous data protection, and log shipping, too often simply replicate the problem, leading to complete data loss from the point of the failure.
EMS is more intuitive for your end-users
EMS is the first managed service to offer integration with Outlook. When outages occur and EMS is activated, your Exchange users are seamlessly switched to EMS without any action on their part. As users work in Outlook, email is automatically redirected to the backup email service making email server and infrastructure outages virtually invisible. Users have continuous access to email, calendars, contacts, tasks and public folders.
Recover data easily after a primary system outage
If messages are ever lost in the primary email system – either from a tape data loss window or email problems that were replicated to local backup – EMS makes it easy to locate the missing messages in the archive and quickly restore them to the primary environment – intact with all forensic information (including time/date stamps, BCC recipients, and read/unread status). Identify affected users and the time range for the data loss and quickly find missing messages by server, storage group, or mailbox for restoration – no need to rebuild the entire server or environment.
Built for the unique needs of even the largest organizations
With EMS on-demand services, scalability is no longer an internal problem. EMS on-demand services can provide virtually infinite mailboxes for any number of users without the administrative burden required to maintain, update and expand competitive systems. Built to meet the needs of the largest organizations, EMS provides enterprise-class scalability, security, data encryption, authentication, and integration with a wide variety of enterprise applications.
EMS is a smarter choice
EMS Email Continuity is an on-demand service, built upon the Dell MessageOne™ Managed Services Platform™ that provides unique benefits for email continuity while eliminating the risks of downtime and data loss.
1. EMS has a better service delivery model
Only EMS eliminates email downtime
As a managed service built upon Linux®, EMS is able to offer full interoperability with your primary email system while eliminating all of the dependencies on your primary infrastructure, staff, technology, and mail environment. Unlike high availability solutions built upon clusters, replication, or log shipping, EMS is not vulnerable to database corruption, Active Directory® corruption, configuration errors, Windows® viruses, or Windows malware.
Built on the Dell MessageOne Managed Services Platform, EMS Email Continuity uniquely provides the high availability and maintenance free benefits of on-demand services with the integration capabilities of on-premise software. In addition to always-available service, EMS synchronizes user information, distribution lists, contacts, server topology and other information to provide email continuity without the management burdens of in-house solutions.
2. EMS reduces complexity and administrative headaches
Easily provide infinite mailboxes for any number of users
On-site and poorly integrated email management and archiving systems store multiple copies of messages in separate systems for primary storage, disaster recovery, backup, archiving, Legal Holds or high-availability use. Storage costs are driven higher and dueling retention policies and compliance issues place an increased burden on management resources.
EMS’ Store Once, Use Everywhere™ architecture stores a single copy of messages in the Dell MessageOne secure datacenter for use in disaster recovery, archiving, legal discovery, policy compliance and storage management. This simplifies in-house operations enabling organizations to install a less complex email architecture and greatly reduce backup procedures.
With EMS on-demand services, very little software or hardware is deployed on-site and the burden of maintaining the system is shifted to Dell MessageOne. Virtually infinite mailboxes are provided for any number of users and organizations can grow as needed with zero maintenance. EMS Email Continuity has been carefully crafted to reduce complexity and reduce administration and maintenance efforts with the only continuity solution that fully eliminates email downtime.
3. EMS provides the lowest total cost of ownership
Deployed in a day, zero maintenance, zero maintenance, priced like insurance
Alternative email continuity solutions are difficult and timely to deploy and grow, requiring provisioning and maintenance of servers, licenses, patches, additional storage capacity, additional user capacity, disaster recovery systems, and complex backups on multiple, non-integrated solutions.
On-premise continuity solutions require considerable up-front planning, are intrusive in nature and often require many hours of professional services before fully operational. Many require substantially reconfiguring the existing environment, re-architecting the server topology, adding a VPN or inducing security holes. Unlike in-house solutions, EMS on-demand solutions are quick and easy to implement. Deployment time is measured in hours – not weeks or months.
The costs and resources associated with deploying and maintaining EMS Email Continuity are fully known upfront, requiring little or no initial investment, and have predictable monthly costs. The Dell MessageOne on-demand services are maintenance free and are priced like insurance to achieve the lowest total cost of ownership
EMS can be fully deployed in a few hours, requires no dedicated staff, and can be easily administered from a single web console for archive, continuity, security, and recovery operations. Duplicate costs are eliminated and the operational complexity of staffing, scaling and maintaining multiple on-premise systems that require high-availability and discrete backup is greatly simplified.
Learn more about the Dell MessageOne Managed Services Platform…
