Email Management Challenges
Managing email is a no-win proposition
Email is undisputedly the most important business application for most organizations yet managing it has always been a no-win proposition. Security threats are pervasive, new rules and business practices cause legal and compliance problems, server and storage performance challenges continue to escalate and even the shortest outages are noticed by the entire organization. Dell MessageOne™ Email Management Services (EMS™) eliminate these risks with four integrated, on-demand services; EMS Email Continuity™, EMS Enterprise Archive™, EMS Rapid Archive™, and EMS Email Security™. As the first on-demand service suite to provide the control and flexibility to meet evolving email challenges, EMS can eliminate all the risks of managing email. Downtime, data loss, compliance, legal and financial risks are eliminated at the lowest total cost of ownership.
Email will fail, but EMS will keep your employees working
End-users have become increasingly intolerant of email downtime, yet 75 percent of organizations will experience a major outage each year. The costs of an outage include substantial lost productivity, but also can include many hidden costs. When corporate email is down, employees conduct business via personal accounts that cause compliance problems and increase legal discovery costs. Competitive systems can lose data which results in lost messages and an inaccurate archive. EMS Email Continuity eliminates the financial risks of email downtime and data loss, allowing users to keep working through planned or unplanned outages.
The best replication, clustering, or log shipping solutions including Exchange 2007® are still vulnerable to downtime and data loss from database corruption, Active Directory® corruption, configuration errors, power/network downtime, viruses, and malware. Dell MessageOne EMS Email Continuity provides a standby email system that ensures your organization always has access to email without downtime or data loss… regardless of the state of your servers, software, infrastructure, or staff.
Learn more about the challenges that are addressed by EMS Email Continuity
Email archiving is now expected
The ability to retain important email and rapidly find and produce it is now a business requirement for most organizations. Unfortunately, meeting this need is difficult if not impossible for traditional email archiving solutions. Retention policies keep changing, rule changes have made every email discoverable, and the growth in email has resulted in bloated data stores with long backup times. Traditional archiving systems just can’t keep up with these changing requirements. Dell MessageOne Email Archiving Services are the first solutions to address email archiving challenges for any size organization with a maintenance-free, on-demand service. EMS provides complete control over retention and deletion policies, Legal Holds, compliance, storage management and e-Discovery without the risks of data loss or downtime.
MessageOne's Email Archiving Services - EMS Enterprise Archive™ and EMS Rapid Archive™ - are designed to change with your needs. Flexible retention policy control allows any number of policies or Legal Holds to be set with discrete retention times and for any set of users. Sub-second e-Discovery can find any email as needed, storage costs and backup times can be minimized by stubbing attachments with policies set user-by-user, and the system can be installed for any number of users and modified in a day without costly changes to architecture and maintenance requirements. Best of all, the archive is always available and compliance policies are always working: even if your primary email system, infrastructure, or staff are not.
Learn more about the challenges that are addressed by Email Archiving Services
Spam and virus threats are out of control
Spam and virus attacks continue to evolve requiring increased vigilance by IT professionals everywhere. Most anti-spam and anti-virus solutions cannot cope with the increased volume and devious nature of these ever-changing security threats. Dell MessageOne EMS Email Security service is the only on-demand anti-virus and anti-spam service incorporating machine-learning technology with fully automated configuration and optimization to block these attacks before they reach your servers.
EMS Email Security’s spam detection algorithms are continuously and automatically adjusted using data gleaned from the ongoing analysis of billions of messages. Using this knowledge base, hundreds of thousands of attributes of each message are inspected to block even the newest spam attacks without manual tuning or administrator intervention. EMS Email Security automates maintenance, user synchronization, virus signature management, and spam engine management to ensure quick response to new threats while minimizing administrative overhead and the potential for configuration errors.
Learn more about the challenges that are addressed by EMS Email Security
Predictable installation time, administration effort, and expansion costs
The installation, operational, and maintenance requirements of complex on-premise and some on-demand services systems can be substantial. With the need to manage patches, servers, licenses, storage capacity, memory indexes, user capacity, disaster recovery, high availability (HA) and complex backups on multiple, non-integrated solutions, staffing costs can outweigh all other system costs combined and human errors are as likely as hardware failures. As an on-demand service, EMS eliminates these risks by reducing system complexity and management headaches and does so with a known cost structure.
With EMS on-demand services, very little software or hardware is deployed on-site and the burden of maintaining the system is shifted to Dell MessageOne. Virtually infinite mailboxes are provided for any number of users and organizations can grow as needed.
The costs associated with deploying and maintaining the EMS on-demand services are fully known upfront, requiring little or no initial investment, and with predictable monthly costs. The Dell MessageOne on-demand services are priced like insurance and achieve the lowest total cost of ownership.
